Experience Manhattan Energy at M Social Downtown NYC

General Information

It is important to us that you are given appropriate information to make your stay as comfortable as possible. Here you can find details of our hotel policies on items such as check-in times, check-out times, cancellations, payment and much more. For additional details, please contact the hotel and speak to one of our helpful team members

Check-in and Check-out

• Check-In Time: 4:00 pm
• Check-Out Time: 11:00 am
• Late Check-Out Fee: $50 plus tax per hour until 4:00 pm.
  Full day charge is applied after 4:00 pm.
• Minimum Age to Register: 18
• Incidentals Deposit: A temporary credit card authorization of $150 per night or $600 maximum per stay is required in order to register. This is required to cover any incidental charges & fees you may incur during your stay with us. We strongly discourage using debit cards as this transaction will automatically deduct money directly from your bank account. The authorization is released at the time of check-out and will be returned within 3-5 business days.
• Facilities Fee / Resort Fee: $45 plus tax per night.

Hotel Currency

• US Dollar

Taxes

• Room State Sales Tax: 8.875%
• Room City Tax: 5.875%
• Room Occupancy Tax: $2
• State Occupancy Tax: $1.50

Cancellations

Cancellation policies vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation received at time of booking to verify your cancellation policy. If you need further assistance, please call or email M Social Hotel New York Downtown directly.

Accepted Payment Options

• Visa
• Mastercard
• American Express
• Discover
• Diner's Club
• China Union Pay
• Alipay
• JCB

Shipping and Receiving

We are pleased to accept packages for registered guests. Please make sure the name of the package matches the name on the reservation.

Smoking Policy

M Social Hotel New York Downtown is a 100% smoke-free environment, For the comfort of our guests, all our guest rooms are equipped with Rest smoke detector sensors. A $500 fee, per incident, will be charged for smoking, vaping, burning candles or incense in your guest room.