Overview

Yes, M Social Hotel New York Times Square is a pet friendly property.

Yes, M Social Hotel Times Square is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

Yes. The fitness center is located on the 8th floor. Guests have 24-hour access using their room key. We offer treadmills, bikes, elliptical machines, free weights, and yoga mats.

The bar is open from 12:00 PM to 12:00 AM. Guests can book appointments online. Walk-ins are welcome! Please note that individuals under 18 years old are not permitted in the bar or bar area.

Yes. Please mail packages to: 226 West 52nd Street, New York, NY 10019. A $2 fee applies for receiving packages, and an additional $2 per package per day for holding. Packages can be held up to 5 days prior to arrival. Guests may retrieve packages upon check-in.

Yes. The hotel offers room service. Menus are available in-room. Guests can place orders using the hotel phone. Room service is available 24/7.

Yes. Please contact the front desk to request laundry pick-up.

Housekeeping services are available upon request. Guests may request full room cleaning each morning, and partial services (trash removal, towel refresh) are available 24 hours a day during the stay. Yes. Please contact the front desk to request laundry pick-up.

Yes. We offer complimentary same-day luggage storage for our guests. For overnight storage, a $3 fee per suitcase per night applies.

Guests must be at least 18 years old to check in. 

The M Social Times Square (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities.


We actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.


We welcome feedback

If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, we are listening. Please contact us at [email protected] or call 212-315-0100 with a description of the issue you encountered and your contact information. Your experience matters to us.

The M Social Times Square website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.



Accessible Features and Amenities

The M Social Times Square Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.


Property features


Accessible public entrance

Entrance doors width: 77 inches

Pathway width: 90 inches

Wheelchair maneuvering clearance: 84 inches

Distance from parking: 1 block away from the hotel



Route from the public entrance to the registration area

Distance: 36 feet

Pathway width: 90 inches

Wheelchair maneuvering clearance: 98 inches



Accessible route to elevator

Distance to elevators from entrance: 25 feet

Pathway width: 90 inches

Distance to elevators from registration desk: 108 feet

Pathway width: 92 ½ inches



Accessible elevators

Elevators measurements: 75 inches x 64 inches

Width of the elevator doors: 42 ½ inches

Wheelchair maneuvering clearance: 105 inches



Accessible route from parking area to the main entrance

Distance to hotel entrance: 133 feet

Distance to front desk: 181 feet

Pathway width: 342 inches

Wheelchair maneuvering clearance: 160 inches



Registration desk

Desk height: 36 inches

Desk width: 88 inches

Desk is wheelchair accessible

Wheelchair maneuvering clearance: 200 inches



Accessible Concierge Desk

Desk height: 36 inches

Desk width: 88 inches

Desk is wheelchair accessible

Wheelchair maneuvering clearance: 200 inches



Accessible public restroom

Door width: 36 inches

Toilet height: 17 inches

Toilet has grab bars

Stall size: 108 inches x 60 inches

Stall maneuvering clearance: 60 inches

Sink height: 28 ½ inches and plumbing is wrapped with insulation

Height of the mirror from floor: 36 inches

Mirror is accessible height

Lavatory controls are accessible

Wheelchair maneuvering clearance: 65 inches



Accessible food and beverage outlets/meeting spaces:



Beast & Butterflies

Distance to public entrance: 10 feet

Pathway width: 72 inches

Distance to elevators: 24 feet

Distance to bathrooms: 75 feet

Table heights: 29 ½ inches with clearance for knees and toes

Computer desk height: 31 ½ inches with clearance for knees and toes



Broadway Boardroom

Distance to public entrance: 70 feet

Pathway width: 75.5 inches

Distance to elevators: 100 feet

Distance to bathrooms: 84 feet

Table heights: 28.5 inches



M Social Terrace

Distance to public entrance: 50 feet

Pathway width: 75 inches

Distance to elevators: 25 feet

Distance to bathrooms: 53 feet

Table heights: 30 inches



Modular Lounge

Distance to public entrance: 40 feet

Pathway width: 203 inches

Distance to elevators: 25 feet

Distance to bathrooms: 14 feet

Tables heights: 13 inches



Times Square Boardroom

Distance to public entrance: 21 feet

Pathway width: 90 inches

Distance to elevators: 103 feet

Distance to bathrooms: 72 feet

Table heights: 28.5 inches



TTY for guest use.


Visual (strobe light) alarms.


Audio alarm for visually impared.


Guest room televisions have closed captioning or closed captioning decoders are provided.


Braille signage only in certain places.


Service animals are welcome at the M Social Times Square.

Accessible guest rooms


Social Accessible Room

Room size: Approximately 172.9 square feet

Type of key lock on guest room door: Electronic key lock

Visual (strobe light) alarms

Door width: 35.5 inches

Bed type: One king bed

Bed size: 74 ½ inches x 73 inches

Bed height: 20 inches

Wheelchair maneuvering clearance: 120 inches


Bathroom features

Door width: 35 inches

Height of toilet: 17 inches

Toilet has grab bars

Height of sink: 32 inches with clearance

Height of the mirror from floor: 49 inches

Lavatory controls are accessible

Wheelchair maneuvering clearance: 72 inches x 114 inches

Accessible bathing feature: Standard roll-in shower with with foldable seat, grab bars and detachable hand-held spray unit.

Accessible route from public entrance and registration area to accessible rooms.


From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the M Social Times Square website. The hotel is not responsible for any third-party content on the website.